Saturday, November 22, 2008

the news spreads...

halluu.. i just got back from work. i finished at 4 p.m today since i did not have my break.

today, suddenly i became the most wanted staff at the hut. everybody asked me about my brother. wait. am i the most wanted or my brother is? okay, by the way, i had to answer the same questions i think more than 5 times from different people. 1 manager, 1 *All Star kak Nora and other staffs who heard the rumors about the drama yesterday. okay, let me tell you roughly about the situation my brother had yesterday. it may sounds usual to some people but my brother, i don't know. maybe he just couldn't take it. guys...when it involves body contact and rude words, you know what will happen to their dignity and masculinity.

1. we are new, we follow exactly what the senior taught us. my brother makes the pizza according to the standard measurement of everything. 36 paperonies on large pizza, this and that. so, it makes our work rather slower than those who do not follow the procedures, which makes it fast. the 'rascal' scold my brother because he was quite slow making the pizza, following the procedures and he pushed my brother aside harshly and made the pizza himself. my brother kept it cool and stay aback.
2. we are new, we take time to understand the dockets so it takes time to do the ordered foods. my brother was supposed to make 2 hawaian surpremes according to the docket. but, because he is new, he misread the docket and just made one hawaian surpreme. when kak Ha (the Oscar) asked him about the other pizza, my brother did say sorry for misreading the docket and the stupid rascal who was not at all involving with the pizza, bashed him, " bengong! tok napok ko? paka la spek!" translation : "bodoh! tak nampak ke? pakai la spek kalau tak nampak!" /" stupid! can't you see it? put on glasses then!" who the hell are you to scold him? kak Ha did not say anything about it and understands that my brother is new. i am not defending my brother because he is my brother. i am talking about the work ethics and the teamwork spirit the hut is always talking about (by the managers). manner? sorry, they just do not know what that is.

my brother was stressed. he had been making the pizza since 3 p.m. it was almost 6 p.m. for our information, the evening staffs are not as kind as the morning staffs. they are not that helpful.

i don't know how others will react, but my brother just can't stand rude people. and what makes it worse on my side was the things that happened after my brother did not come in after the break.

i was setting the plates and cutlery and i heard the stupid manager sacastically talk to all the staffs at the cutting (the food passing part), "mu nok bgheti ko? jange la bgeheti deh.." translation : " awak nak berenti ke?? jangan la berenti ek"/" do you wanna quit? please dont..."

wutta hell? before that, she called me asking about my brother and told me to tell her everything (actually she had asked my brother about that at the washing part before my brother left). she told me it is between the two of us. only. even the other manager who asked her about what we were talking about at the cashier was not allowed to know, according to her. she pretended to be professional whilst she is not at all. not a bit of professionalism we can label her! how stupid it was? her voice alone can be heard by the people at the kitchen. i bet people who was locked in a frozen room can also hear her.

regarding the same case, that stupid annoying model, asked me before i went out from the hut, "esok mari dok?" then i said, "mari."..and then, i don't know what the hell is wrong with her, she muttered the unnecessary dialogue which i think just a waste of her energy and sallyva, and just to make me hate her even more. she said, "mari la deh, jange pulok dah punch tok mari pulok" translation to all: "datang tak esok?"/"are you coming tomorrow?", " datang."/"yes.". " datang la ek, jangan pulak dah punch out tak datang dah."/" good. you better come, don't go and never come back.". hallow..what are you thinking of at the moment you muttered theose stupidest words? i am the sister of the person you are referring to! hallow!!

they make fun of almost everything. customers, staffs and even work ethics. they just don't know what ethics is, i presume. today, there was one manager, whom i'm sure already knew about this, said that my brother is too sensitive. hallo people. we have pride, we have dignity. we have rights. what is that supposed to be called when people who barely know us, scold us in front of a big crowd with harsh words? plus, the person is not at all related to anything at all? you name it. we are really really new, we need guidance, we need people to show us how since every single thing has it's very own procedures. we need time to absorb. we are scared. and you? ypu are nobody. you are not the manager, you are not the Oscar. you are just the rider. just with more experience than we are. you name it. am i exagerrating? maybe i am, maybe i am not. because the hut is not a fun place to work when the people are rude and disrespectful. ask the seniors who are already immuned with all these dungs they dropped. they can do nothing about it. and that's the only place they earn money.

and for me, i have this annoying takda insurans punya mulut model. she loves to bug with her annoying attitude in everything that is happening in the hut! like this evening, i was looking at the timetable for next week at the punch card machine. she was already on duty, doing what, i don't know. i was asking for help from the staff who was also lookign at the timetable. suddenly she came abruptly telling me with her annoying loud voice, "eh, namo awok takdok lagi dale nih. bakpo tengok jadual nyo?" translation: "eh, nama awak takda lagi dalam jadual. buat pe tengok?"/" your name is yet on the timetable, u don't have to check it.". buzz off!! i referred to the timetable as the manager told me to do so when i asked him about my next shiff. who the hell are you bugging me like this? oh gosh. she is just so annoying! critical. i know loads of story about her from other senior staffs who has always been complaining about her working style. you think i don't know you? pardon me. i know. and even if i don't, i would have known it by looking at how you behave la.

it's my off day tomorrow. on monday, i'll strart at 6 p.m. i just can't imagine how the hut will be like without the cooperative staffs we have like in the morning. 6p.m is the time when the hut is getting busier and merrier and more chaotic by the presence of the !@#$%^ staffs. i am not saying that i am good. i just can't do it by myself without others' cooperation. poor me on monday without kak Camellia, kak Sara and kak Gee. but so far, i think the guys are helpful. i've worked with them once (the guy who laughed at my ice-cream [nazri], Rusdi and amir, and i don't know who. i hope they are taking the night shift).

and oh, i forgot. about my brother, kak Ha is kind of concerns about he's leaving the hut. because she said that no other trainees could learn as fast as he does. within two days, he can make pizzas nicely without other's help. i am so proud of my brother :) but that's the problem with all the stipid people there. they keep all the lazy ones and never appreciate the reliable ones. i even heard kak Nora said, "macam mana nak bukak kat Kubang Kerian (the new branch that we're going to handle). semua yang ada tak lekat. trainee semua nak pergi" how are they going to stand rude people like the hut has? not professional, not cooperative and rude. we are trainees, part timers. just gaining some useful experience at the hut. not all of us are intending to work there forever. it's your loss if you don't know how to take care of your trainees. serve you right!

*All Star Team Member - a person who has completed the performance appraisal team member, completed the expert cross training track with 80% and above, completed performance skills evaluation with 100% passed. (they wear brown uniform and a neck tie).

this story might be insufficent to proof everything. you see it, then you'll know it. and feel it. and laugh at it. :)

4 comments:

Cikgu Ije said...

sigh

W. Suhailaliza W. M. H. said...

itu saje??? hurrmm..memang..speechless dibuatnya!

Debot said...

bodoh betol!
pissed off nye aku!
babi! bak mai orang tuh aku lutut kepale die!

W. Suhailaliza W. M. H. said...

ini baru dgr cerita. yang kene atas muka neh?? nanti lusa aku p keje, bawak balik kepale depa, bagi kat ko ek deb. tunggu!